This tip sheet offers ideas for the planning and delivery of public engagement activities when participants’ deeply held views and values make successful outcomes more of a challenge. Public engagement processes are often forums for very deeply held concerns. In some cases, public engagement participants will have very strongly held views about the topics to be discussed; the local (or regional) agency and officials involved; and/or the public engagement process itself. This resource provides tips for overcoming these challenges. 

Dealing with Deeply Held Concerns and Other Challenges to Public Engagement Processes