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Institute for Local Government
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Measuring Success

Overview

Measuring Success

The benefits of sustained, effective and inclusive public engagement are significant. However, investing time to understand what works and what might (or can) be improved is challenging. Here you will find resources to help measure success in your own community, examples of how ILG is evaluating our Public Engagement Program’s efforts and ideas for sustaining public engagement work.

In Your Agency

Overview

In Your Agency

Local agencies that take the time to assess their engagement strategies and activities are more likely to learn from their experiences and improve their future efforts.  These resources and worksheets are designed to support local agencies as they explore how to measure success.

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Within ILG's Public Engagement Program

Overview

Within ILG’s Public Engagement Program

ILG’s Public Engagement Program continually seeks to understand our impact and trends in the public engagement field. The materials below highlight programmatic accomplishments as well as results of major surveys conducted in 2011 and 2015.

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Sustaining Public Engagement

Overview

Sustaining Public Engagement

Resources and case stories to support local agencies move from one-time efforts to a sustaining capacity for public engagement approaches and strategies. 

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