This agency’s approach is an example of a sustained orientation to public engagement. In other words, the agency has made a commitment to a longer-term, “co-produced” public engagement, developed by the local agency in collaboration with the community. This typically involves developing and adopting a set of principles that commits the agency to effective and inclusive public engagement.

It also tends to involve local agency staff having specific responsibilities for implementing this commitment, including (when available resources make it possible) a specific staff office or position primarily responsible for overseeing the public engagement efforts